![]() The support email listed at the above web pages is: resolution with the Saicoo reader, consider returning the device to the vendor for a refund, and acquire a device with (better) support for macOS. To use your CAC with your computer, you’ll still need to download the appropriate drivers (in some cases) as well as the necessary DOD certificates. The card reader Mark bought was sold by a company called Saicoo, whose sponsored Amazon listing advertises a DOD Military USB Common Access Card (CAC) Reader and has more than 11,700 mostly. However, depending on the level of your operating systems, you many need to install a driver. Saicoo does indicate lifetime technical support for their products. Saicoo CAC Card Reader V1 CAC Reader works on Windows, Mac, and Linux. In general, I'd contact the vendor's technical support for assistance here, as well as the folks that support the organization you're using the CAC reader with. The organization that you're using this CAC reader with will probably know about this enabler requirement, too. Memory Card(s) Supported: Does not apply MPN: Model: Does not apply Brand. I do not know about the "third-party CAC Enabler program" that Saicoo lists as being necessary. Item specifics Condition: Color: Cac Card Reader V1 Type: Does not apply. Saicoo indicates that both Oracle Java is required before launching the provided installer, and that there's a separately-acquired "enabler" software package also required. ![]() Saicoo has two models of CAC readers listed on their web site. ![]() Given that USB card readers don't usually need separately-installed drivers, so I'll assume that this particular reader is a CAC reader. ![]()
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